Member Data Protection

Pepsi88 Privacy Policy – Data Protection for Malaysian Members

Pepsi88 is committed to protecting the privacy and personal data of every member. This document clearly outlines how we collect, use and safeguard your information — so you can play with complete peace of mind and confidence.

Last Updated: 1 January 2026

Pepsi88's Privacy Commitment to Malaysian Members

Six data protection principles that form the foundation of trust between pepsi88 and every member

256-Bit SSL Encryption

All data transmitted between your device and pepsi88's servers is protected by 256-bit SSL encryption — the same security standard used by major financial institutions and banks worldwide. Your personal information and transaction details cannot be intercepted by any third party.

No Data Sales

Pepsi88 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your information belongs to you — we use it solely for the operation and security of the pepsi88 platform itself.

Secure Data Storage

Pepsi88 member data is stored on servers protected by layered access controls, 24-hour monitoring and regular security audits. Only authorised personnel with a legitimate business need have access to sensitive member data — and every access is logged for accountability purposes.

Right to Access & Correction

Every pepsi88 member has the right to access their personal data held by the platform at any time. If you find any information that is inaccurate or outdated, you may request a correction through pepsi88 support. Data correction requests are processed within 14 business days.

Right to Data Erasure

Members who close their pepsi88 account are entitled to request the deletion of their personal data. pepsi88 will process such requests within a reasonable timeframe, subject to legal obligations to retain certain records for financial accountability and fraud prevention purposes as required under Malaysian law.

Data Breach Notification

In the event of a security incident involving pepsi88 member data, we are committed to notifying affected members within the stipulated timeframe via their registered email. The notification will include details on the nature of the incident, the data involved, and the steps taken to contain and remediate the situation.

Your Privacy Rights as a pepsi88 Member

These rights are guaranteed to every pepsi88 member and may be exercised at any time

Right of Access

Request a copy of all data we hold about you.

Right to Rectification

Correct data that is inaccurate or incomplete.

Right to Erasure

Request the deletion of your personal data from our systems.

Right to Restriction

Restrict how we process your data under certain circumstances.

Right to Portability

Receive your data in a portable, easily transferable format.

Right to Object

Object to the processing of your data for direct marketing purposes.

1

Introduction & Scope of the Privacy Policy

This Privacy Policy describes how pepsi88 ("we", "the platform") collects, stores, uses, and protects the personal information provided by members ("you") when using the pepsi88.best platform and all related services.

Pepsi88 respects the privacy of every member and is committed to handling personal data with care, responsibility and in accordance with recognised data protection standards. This policy applies to all ways in which you interact with pepsi88 — whether through the website, mobile app, email communications, live chat support or WhatsApp.

Important: By registering a pepsi88 account and using our services, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, please contact us before continuing to use the platform.

This pepsi88 Privacy Policy is written in plain language and is intended to be easily understood by all Malaysian members. We avoid overly technical legal jargon so that you can genuinely understand your rights and how we handle your data.

2

Types of Personal Data Collected

2.1 Identity Data

Pepsi88 collects the following identity information during registration and account verification:

  • Full name as shown on your official identification document (MyKad or passport).
  • Date of birth to verify age eligibility (18 years and above).
  • MyKad number or passport number for the KYC process.
  • Current residential address.

2.2 Contact Data

  • An active email address used for account communications.
  • An active Malaysian mobile number.

2.3 Financial Data

  • Payment account details used for deposits and withdrawals (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX via Maybank2u or CIMB Clicks).
  • Deposit and withdrawal transaction history in Malaysian Ringgit (RM).
  • Records of betting and gaming activity on the pepsi88 platform.

2.4 Technical Data

  • The IP address of your device when accessing pepsi88.
  • Device type, operating system and web browser used.
  • Login and logout timestamps for your account.
  • Cookie and session data for authentication and user experience.
Data Category Example Mandatory / Optional
Identity Data Full name, date of birth, MyKad number Mandatory
Contact Data Email address, phone number Mandatory
Financial Data Payment methods, transaction history Mandatory (for transactions)
Technical Data IP address, device type, session logs Automatic
Game Data Betting records, winnings, play time Automatic
Communication Data Live chat records, support emails Where applicable
3

How Personal Data Is Collected

3.1 Data You Provide Directly

The majority of the personal data we hold is information you have provided directly to pepsi88 through:

  • New account registration form.
  • The identity verification (KYC) process when required.
  • Interactions with the pepsi88 support team via live chat, email, or WhatsApp.
  • Completing promotional forms or feedback submissions.
  • Update your account profile information.

3.2 Automatically Collected Data

When you use the pepsi88 platform, our systems automatically log certain technical information required for platform operations, security and user experience improvements. This data includes IP addresses, device information, login session records and in-platform activity history.

3.3 Data from Third Parties

In certain circumstances, pepsi88 may receive personal information from trusted third parties for legitimate purposes, such as identity verification service providers used during the KYC process, or payment service providers that confirm your transaction details.

Pepsi88 does not purchase or acquire personal data lists from other companies for marketing purposes. All data we hold is either provided directly by you or generated through your own use of the pepsi88 platform.

4

Purposes of Personal Data Use

Pepsi88 uses members' personal data only for legitimate and relevant purposes. The following are the primary purposes for which your data is used:

4.1 Account Management & Services

  • Creating and managing your pepsi88 member account.
  • Verify your identity during login and transactions.
  • Processing deposits and withdrawals via supported Malaysian payment methods.
  • Providing access to all pepsi88 games and services, including slots, Live Casino, Sports Betting (Malaysia Super League football, badminton, MPL Malaysia esports), and blackjack.

4.2 Security & Fraud Prevention

  • Detect and prevent fraudulent activity, money laundering and platform abuse.
  • Verify that each member complies with the one-account-per-individual policy.
  • Ensuring all financial transactions are legitimate and not proceeds of unlawful activity.
  • Complying with applicable legal requirements and regulatory obligations.

4.3 Customer Support

  • Addressing enquiries, complaints and support requests in Bahasa Malaysia.
  • Resolving disputes related to bets, winnings or transactions.
  • Sending important account-related communications such as deposit confirmations, withdrawal notifications, and security alerts.

4.4 Platform Improvements

  • Analysing aggregated usage data (without any personally identifiable information) to understand how members use the pepsi88 platform.
  • Improving platform design, functionality and performance based on real usage patterns.
  • Developing new features relevant to Malaysian players.

Pepsi88 does not use members' personal data for automated decision-making that has legal or significant effects on members without human involvement. Any decision affecting your account — such as account closure or suspension — involves a manual review by our team.

5

Third-Party Data Sharing & Disclosure

Pepsi88 does not sell, rent or disclose member personal data to third parties for marketing purposes. Data sharing only occurs in the following limited circumstances:

5.1 Trusted Service Providers

To operate the pepsi88 platform effectively, we may share necessary data with third-party service providers who have signed strict confidentiality agreements. These include:

  • Payment service providers (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks) to process your financial transactions.
  • Identity verification service providers for secure KYC processing.
  • Casino and sports gaming software providers to enable access to their gaming platforms.
  • Email service providers for sending important account communications.

All these service providers are required to use data solely for the stated purposes and may not use or disclose pepsi88 data to any other party.

5.2 Legal Requirements

Pepsi88 may disclose member personal data to the relevant authorities if required by Malaysian law, court order, or direction from a legitimate enforcement body. In such circumstances, pepsi88 will endeavour to notify the member concerned, where permitted by law.

In all data-sharing scenarios, pepsi88 discloses only the minimum amount of data required for the specific purpose in question. We never share more information than is strictly necessary.

6

Data Retention Period

Pepsi88 retains members' personal data only for as long as necessary to fulfil the purpose for which it was collected, or to comply with applicable legal requirements. General data retention guidelines are as follows:

  • Active Account Data: For the duration your account remains active and for 5 years after account closure, for accountability and fraud prevention purposes.
  • Financial Transaction Records: Minimum 7 years, in compliance with Malaysian accounting and financial law requirements.
  • Support Communication Records: 3 years from the date of last interaction for dispute resolution purposes.
  • Security & Technical Logs: 12 months for security monitoring and investigation purposes.
  • KYC Verification Data: For the duration of the active account and 5 years after account closure, in accordance with compliance requirements.

Once the applicable retention period ends, personal data will be securely deleted or anonymised so it can no longer be linked to any individual. Data deletion is carried out on a regular basis by the pepsi88 technology team.

7

Data Security Measures

Pepsi88 continuously invests in its security infrastructure to ensure member data is protected to the highest achievable standard. The key security measures we have implemented are:

7.1 Technical Security

  • 256-bit SSL encryption for all data in transit between user devices and pepsi88 servers.
  • Encryption of sensitive data stored in databases using robust encryption algorithms.
  • Firewalls and intrusion detection systems (IDS) that monitor network traffic around the clock.
  • Two-factor authentication (2FA) that members can enable for an additional layer of security.
  • Continuous monitoring to detect any suspicious login activity.

7.2 Organisational Security

  • A need-to-know access policy — only staff who require access to perform their duties are granted permission.
  • All staff who handle member data undergo regular privacy and security training.
  • Internal security audits are conducted quarterly to assess and improve the platform's security posture.
  • All devices used by pepsi88 staff to access sensitive data are protected by strict security controls.

Important Note: While pepsi88 takes all reasonable measures to protect your data, no system can be guaranteed 100% secure against every cyber threat. You also play an important role in your account's security by using a strong password and never sharing your login credentials with anyone.

8

Cookies & Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files stored in your web browser when you visit the pepsi88 website. They help the platform recognise your device on subsequent visits and allow certain features to function correctly.

8.2 Types of Cookies Used by pepsi88

  • Essential Cookies: Required for core platform functions such as login session verification and security. Without these cookies, the pepsi88 platform cannot function properly. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how members use the pepsi88 platform to help us improve speed and user experience. This data is collected in aggregate and does not identify individuals.
  • Functional Cookies: Saving your preferences such as language, displayed currency (RM), and other display settings so you don't have to reconfigure them each time you log in.

8.3 Cookie Management

You can manage or delete pepsi88 cookies at any time through your web browser settings. Please note that disabling certain cookies may prevent some platform features from functioning correctly, including the login process and continuous gameplay sessions.

9

Member Privacy Rights & How to Exercise Them

As a pepsi88 member, you have the following rights regarding your personal data. To exercise any of these rights, contact the pepsi88 support team at support@pepsi88.best with the email subject line "Privacy Rights Request".

9.1 Right of Data Access

You have the right to request a copy of all personal data pepsi88 holds about you. This request will be processed within 30 business days. Data will be delivered in a readable format such as PDF or CSV.

9.2 Right to Data Rectification

If you find that personal data held by pepsi88 is inaccurate or outdated, you may request a correction. Some corrections (such as email address changes) can be made directly through your account settings. Corrections requiring documentation verification (such as name changes) will be processed within 14 business days of receiving the supporting documents.

9.3 Right to Data Erasure

You may request the deletion of your personal data from pepsi88's systems, particularly after closing your account. Please note that pepsi88 may need to retain certain records to fulfil legal obligations — such as financial transaction records — even after receiving a deletion request. In such cases, we will inform you of the specific data that cannot be deleted and the reasons why.

All privacy rights requests will receive an acknowledgement of receipt within 5 business days. Full processing of the request may take up to 30 business days depending on its complexity.

10

Children's & Minors' Privacy

Pepsi88 services are strictly for individuals aged 18 and above. pepsi88 does not knowingly collect, store or process personal data from individuals under the age of 18.

If you are a parent or guardian and have discovered that your child under the age of 18 has registered an account on pepsi88 or provided their personal data to our platform, please contact us immediately at support@pepsi88.best. pepsi88 will take prompt action to close the account in question and delete all associated data.

Pepsi88 recommends that parents and guardians install parental control software on shared devices to prevent children from accessing online gambling sites without authorisation.

11

Privacy Policy Amendments

Pepsi88 reserves the right to amend this Privacy Policy at any time to reflect changes in data collection practices, legal requirements, or new platform features. The latest version of the Privacy Policy will always be available on this page, with the date of the most recent update clearly stated at the top of the document.

For amendments that involve material changes to how we use your personal data — particularly changes that affect your privacy rights — pepsi88 will notify members via their registered email at least 14 days before the changes take effect. This gives you sufficient time to review the updates and take appropriate action if needed.

Continued use of the pepsi88 platform after the effective date of any amendment is considered acceptance of the updated Privacy Policy. If you disagree with any material changes, you have the right to close your account and request deletion of your data before the amendment takes effect.

12

Contact Us About Privacy

If you have any questions, concerns or requests regarding pepsi88's Privacy Policy or how we handle your personal data, please contact us through the following channels:

  • Privacy Email: support@pepsi88.best (please use the subject line: "Privacy Enquiry")
  • Live Chat: Available 24/7 on pepsi88.best
  • WhatsApp: Number available after logging in to your account

The pepsi88 privacy team will endeavour to respond to all enquiries within 24 hours on business days. For formal privacy rights requests (access, correction, data deletion), please submit your request by email including your full name and pepsi88 account number to expedite the process.

For more information on how we manage our services overall, please refer to Terms & Conditions ours. For guidance on betting limits and self-management tools, visit the Responsible Gambling.

Pepsi88 Privacy Policy — Why It Matters to Every Malaysian Member

In today's digital age, data privacy is no longer just a technical concern for IT professionals. It is relevant to everyone who uses online services — including entertainment platforms like pepsi88. When you register an account, make a deposit via Touch 'n Go eWallet or DuitNow, and play slots or bet on badminton matches, you are entrusting the platform with your personal and financial information. pepsi88 takes that trust very seriously.

Many new pepsi88 members ask the same question: "Is my information safe?" The answer is yes — and we don't want you to simply take our word for it. That's why the pepsi88 Privacy Policy is written in clear, plain language rather than confusing legal jargon. We want you to genuinely understand what happens with your data.

"pepsi88 has never sold member data to anyone. This is not merely a promise — it is a core principle of how we operate. Member trust is an invaluable asset, and we will not compromise it for any short-term gain."

Why pepsi88 Needs to Collect Your Data

It is important to understand that data collection is not something pepsi88 does by choice — it is an unavoidable operational necessity. To process your RM50 deposit via GrabPay, our system needs to know who you are and which account to credit. To verify that you are 18 years of age or older, we require your date of birth. To prevent someone else from hijacking your account and withdrawing your funds, we need to record your IP address and device information.

Every piece of data we collect has a clear reason and a specific function. pepsi88 does not collect data "just to have it" with no purpose. This is the data minimisation principle we follow — we only collect what is genuinely necessary and nothing more.

Protecting Your Data in the Real World

The 256-bit SSL encryption used by pepsi88 is not just a technical buzzword. It means that when you log in to your pepsi88 account and enter your password, that information is converted into an unreadable code — one that cannot be deciphered by anyone attempting to intercept your connection, whether you're at an internet café, a bakery, or on public WiFi. This is especially important for Malaysian users who regularly access pepsi88 on their mobile phones while on the go.

However, encryption alone is not enough. pepsi88 also restricts who within the company can view member data. A pepsi88 marketing staff member does not have access to members' financial transaction records. A data analyst cannot see members' full names in the reports they produce. This is the principle of least privilege — each person only has access to the data they genuinely need to carry out their role.

For members who play regularly on pepsi88 — whether following every weekend's Malaysia Super League football match, placing bets on the Thomas Cup, or spending hours on their favourite slots — your activity records are stored securely and used solely for the purposes described in this policy. No third party has access to your gameplay records without your consent or a clear legal requirement.

Ultimately, data privacy is your right as a pepsi88 member — not just an added benefit. If at any point you have concerns about how your data is handled, don't hesitate to reach out to our team at support@pepsi88.best. We're here to provide clear, honest answers — because that's what you deserve.

Pepsi88 Privacy Commitment Summary

Pepsi88 does not sell your data. pepsi88 does not share your data for third-party marketing purposes. Your data is protected with 256-bit SSL encryption. You have the right to access, correct, and request deletion of your data at any time. We will notify you of any material changes to this policy before they take effect.

For privacy enquiries, email us at support@pepsi88.best. For additional information, read Terms & Conditions and page Responsible Gambling ours.

Secure Payment Methods at pepsi88

All transactions are processed with full encryption – your payment data is not stored on pepsi88's servers

Touch 'n Go eWallet
GrabPay
Boost
ShopeePay
DuitNow
FPX – Maybank2u
CIMB Clicks

Minimum deposit RM30 • Instant deposits • Withdrawals in 5–15 minutes • No hidden fees

FAQ – pepsi88 Privacy Policy

Frequently asked questions about data protection and privacy at pepsi88

No. pepsi88 has never sold, rented or disclosed member personal data to advertisers or any third party for marketing purposes, and never will. Your data is only shared with the operational service providers we need (such as payment processors Touch 'n Go eWallet, GrabPay and others) and solely for the purpose of processing your transactions. All such providers are bound by strict confidentiality agreements with pepsi88.

To request a copy of your personal data, send an email to support@pepsi88.best with the subject line "Data Access Request" and include your full name and pepsi88 account number for identity verification. pepsi88 will process your request within 30 business days and deliver the data in a readable format (PDF or CSV). No fee is charged for the first data access request within any 12-month period.

After account closure, pepsi88 retains your personal data for the period required by legal and operational obligations. Financial transaction records are kept for a minimum of 7 years in accordance with Malaysian accounting law. Identity and KYC data are retained for up to 5 years after account closure. Once these periods expire, all data is securely deleted or anonymised. If you wish to request early deletion of any eligible data, please contact support@pepsi88.best and we will advise which data can be deleted immediately and which must be retained under legal requirements.

pepsi88 does not store your full account numbers, passwords, or e-wallet PINs (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) on our servers. All payments are processed through secure payment gateways operated by the respective providers. pepsi88 only receives confirmation of whether a transaction was successful, along with the amount and account holder name for our records. Your full financial account details remain under the control of your payment service provider, not pepsi88.

Yes, pepsi88 complies with Malaysian law and may disclose member data to the relevant authorities where required by a court order, a directive from a lawful law enforcement body, or other applicable legal obligations. This is a legal duty that no company can waive. In such circumstances, pepsi88 will endeavour to notify the member concerned where permitted by law, and will only disclose the minimum information necessary to fulfil the request.

To disable or manage pepsi88 cookies, go to your web browser settings (Chrome: Settings > Privacy & Security > Cookies; Safari: Preferences > Privacy; Firefox: Options > Privacy & Security) and select your preferred cookie management options. Please note that essential cookies are required for the pepsi88 platform to function — disabling them may prevent you from logging in properly or cause your gaming session to be interrupted. Performance and functional cookies can be turned off without affecting core platform functionality, though some of your preferences may not be saved between sessions.

Play with Peace of Mind at pepsi88

Your data is protected, your transactions are secure, and your privacy is respected. Create your pepsi88 account for free today and enjoy over 500 games with the peace of mind that your information is in safe hands.

* For users aged 18 and above only. Please gamble responsibly. Terms & Conditions apply.

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